Lowe's Home Improvement

Lowe's Home Improvement at 422 Balltown Road, Schenectady, NY 12304: Contacts, address, phone, site, reviews, directions, opening hours, photos, map.

Establishment   Hardware store   Home goods store   Furniture store  

Contacts

Price level:
Inexpensive

Phone number:
+1 518-382-8371

Address:
422 Balltown Road, Schenectady, NY 12304
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Website:
lowes.com

Categories:
Establishment   Hardware store   Home goods store   Furniture store  

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Opening hours

Sunday 08:00am — 08:00pm
Monday 06:00am — 10:00pm
Tuesday 06:00am — 10:00pm
Wednesday 06:00am — 10:00pm
Thursday 06:00am — 10:00pm
Friday 06:00am — 10:00pm
Saturday 06:00am — 10:00pm
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Photos



Reviews

  • Maddie Winter
    Oct, 29 2018
    ★ ☆ ☆ ☆ ☆
    After being a loyal Lowes customer for years now (including my entire family), I can confidently say that I will never be spending my money there again.

    A couple months ago they tried implemented a new policy for military discount in which you have to sign up for their loyalty card and give them a lot of personal information that THEY DON'T NEED.

    The entire point of a military ID is so that you DON'T NEED TO GIVE OUT PERSONAL INFORMATION.
    Why do they need a copy of my DD214? (which is ILLEGAL to ask for) Why do they need date of discharge? Why do they need proof of service? Having a military ID is proof of all of these things!!!

    Anyway, after that was in effect I refused to give such information because it's unnecessary and honestly a slap in the face to Veterans across the country. At first, they allowed me to do this and they would just type it in and that was that.

    Well, I guess according to their "new policy", as of January 5th if you want a military discount then you have to fork over all of that personal information because they "can't manually override the discount".

    I went to this Lowes last night to get a custom door, a bunch of drywall and other tools. When I got to the register and she informed me that I needed a loyalty card to get the discount I said no and asked for a manager. She told me someone would talk with me at the service desk. Went down there only to talk to two other girls with awful customer service and has the most sour look on their faces the entire time. I told them my issue and they were rude and told me that I needed the card so I asked to speak with a manager AGAIN.

    At this time, the manager came over AND TRIED TO SIGN ME UP FOR THE CARD. Obviously no one had told him my extreme unwillingness to do so. Once I told him I wasn't comfortable giving a home improvement store that sensitive information he immediately rolled his eyes, shoved a piece of paper in my face and told me they can't manually override the discount anymore. He ended with "sorry, nothing I can do for you.".

    A pathetic excuse for staff, management AND service.

    I will now be taking all of my (and my family's) business to Home Depot where they understand that a military ID is all the information they need.
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